The main reason for putting a job on hold is our commitment to you, that your job will be printed with the highest quality. If there is any question about the art or the job specifications, our Prepress experts will send you an email with a detailed explanation of the problem or question.
There is a slight chance that the job is on hold because of Account issues. You will also receive an email if this happens and this can be easily remedied with a quick call to our Customer Service.
Estimates are handled in the order they are received and it will usually take less than an hour to get the reply during normal business hours.
If you need an immediate estimate, please call our Customer Service.
All submitted art should be "Camera Ready" and should not require any adjustments.
We, can, however, make adjustments if required, but "Art Charges" will be applied to the order. Charges are hourly based and all art is done by our own Professional Graphics Artist.